FAQs

 Spirit of Christmas

Spirit of Christmas Fair – heralded as ‘the home of Christmas shopping’ - would have celebrated its 20th anniversary this year. Traditionally gracing the halls of Olympia London, the Fair over the years has presented an expertly curated Christmas shopping experience where you can find the most extraordinary gifts and treats from an unrivalled collection of designer-makers and independent boutiques.

 

The Shop

The Spirit of Christmas Shop is brand new for 2020. This year we’re bringing an online shopping experience to you with an exceptional line-up of talented individuals and small businesses. With superb products on sale making perfect gifts for others and treats for yourself, be sure to purchase them quickly as the Shop will only be running up until Christmas.

 

Spirit of Christmas Brands (Our Sellers)

The brands that are selling on the Shop have been hand-picked for their style, design and originality. Shop from over 200 small businesses and boutiques and creative designer-makers. Explore beyond the high street and support independent brands during this unprecedented time!

If you have a question about any of the products you see on the site, please email support@showshoppa.com who will be able to put you in touch with the seller.

 

Delivery Information & Charges

Each Spirit of Christmas Shop seller is an independent business dispatching from their own premises, which therefore means they will all have their own delivery charges, and these fees will be added to your basket at checkout. If you order from more than one seller, your items may be delivered at different times depending on how quick the sellers could dispatch.

There are three types of delivery that may be available to you:

Standard Delivery (3-6 days)

Express Delivery (1-2 days)

Free Delivery (Some sellers may provide free delivery)

 

Payment

All transactions are handled by Stripe (a secure and trusted payment gateway), enabling you to use a wide range of credit and debit cards for your purchases. For more details on Stripe’s privacy policy, please click here. You can choose to either create a Shop account, or process your order through an express guest account.

 

How is my order confirmed?

Once your order has been placed you will receive a confirmation email from the Spirit of Christmas Shop detailing products purchased. You will then receive an email from the individual seller confirming dispatch.

 

I’ve entered my details incorrectly for my order, what should I do?

Please contact the Support team as soon as possible on support@showshoppa.com

 

Cancellations

If you haven’t been notified yet that your order hasn’t been dispatched, you will need to contact the Support team as soon as possible by emailing: support@showshoppa.com. If, however your order has been made/dispatched, please refer to our returns process.

 

Where’s My Order?

When your order has been fulfilled by each individual seller, you will be updated by email when your item/s are dispatched.

Returns

If for any reason you are not entirely satisfied with your purchase, please contact the support team at support@showshoppa.com with your order number, and reason for wanting to return the item/s as soon as possible.

 

Contact The Support Team

 

If you can't find the answer to the question you wanted to ask, please feel free to get in touch with us: support@showshoppa.com